FAQ - Frequently Asked Questions

If you have any doubt that is not answered here, feel free to contact us.

May I use "Monitored by WebWatch" banner to indicate that my site is being monitored?
Yes! You can use one of the following banners to indicate that WebWatch is monitoring your site. Include the code below the banner you chose in your page to show it.


<a href="http://www.webwatch.com.br" ><img src="http://www.webwatch.com.br/images/SeloWWEng.gif" border="0"></a>



<a href="http://www.webwatch.com.br" ><img src="http://www.webwatch.com.br/images/SeloWWAzul.gif" border="0"></a>



<a href="http://www.webwatch.com.br" ><img src="http://www.webwatch.com.br/images/SeloWWBranco.gif" border="0"></a>



<a href="http://www.webwatch.com.br" ><img src="http://www.webwatch.com.br/images/SeloWWLaranja.gif" border="0"></a>

How does WebWatch work?
WebWatch remotly monitors you site during 24 hours, 7 days a week, in configurable intervals, sending alerts to your email or SMS enabled appliance if the availability ou integrity of any page is tampered.

Do I have to install any software in my site?
No! WebWatch works outside your network, simulating a customer access to your internet devices. WebWatch does not require you to install any software nor open additional ports on your firewall.

Why should I use WebWatch?
If your Service Provider cannot see your site externally, they may never know the problems that your customers are experiencing. Many factors can impact your site, resulting in financial and credibility losses, including:

Router and server failures
Service interruptions
Congestion on an ISP network
Firewall problems
Denial of Service attacks
Software bugs
Server degradation

The sooner a site availability or integrity problem is recognized, the sooner it can be fixed.

I am concerned about someone hacking my web site. Can you help?
Yes! WebWatch can detect changes to your web site's pages and/or to the size of files. If anything that we are monitoring has been tampered with we will let you know immediately.

Do I need a dedicated connection to WebWatch to use it?
No! WebWatch uses the Internet to reach your network.

How do I purchase WebWatch?
The WebWatch service is available via online subscription at this site. The User Registration Process will prompt you to enter your contact and site information. Simply login to your account and setup the sites you want to have monitored and the contacts you wish to receive alerts. Contact us if you need assistance subscribing or setting up your account.

How much will WebWatch cost me?
The cost depends on how many sites you are monitoring, the frequency you are monitoring them on, and the payment method you choose. You will access these information when you logged on.

What are my payment options?
Please, take a look at our prices and payment options here.
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